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Process ReEngineering |
Business
process reengineering (BPR) is the process of analyzing and
redesigning the workflow within and between organizations.
Business Process Reengineering can also defined as a management
approach aiming at improvements by means of elevating efficiency
and effectiveness of the processes that exist within and across
organizations. We can use different term for Business Process
Reengineering like Business Process Redesign, Business
Transformation, or Business Process Change Management. |
Business
Process Reengineering is based on different thoughts rather than
continuous improvements in processes. BPR assumes that current
running process is not useful any more and the designer of the
process only concentrates to design new process. |
Business
process reengineering is the most important way in which
organizations become more efficient and modernize. Business
process reengineering transforms an organization in new ways
that directly affect performance in terms of quality and
performance. |
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Organizational Performance Impact of BPR |
The two major
factors of any organization are the people and the processes. If
individuals are motivated and working hard, yet the business
processes not effective, the performance of the organizational
will be poor. Business Process Reengineering is the key to
transforming how people work to improve the performance of the
organization by making effective processes. The minor changes we
made in the processes can have great effects on cash flow,
service delivery and customer satisfaction. |
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Implementation of BPR |
The best way
to improve organizational performance is to use a top down
approach, and not undertake a project in isolation. That means: |
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Starting with targeted
mission statements that define the purpose of the organization
and describe what is different in your strategy from others in
its sector or industry |
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Producing vision
statements, which define the current position of organization to
get a clear picture of the desired future position. |
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Build these into a clear
business strategy thereby deriving the project objectives. |
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Defining behaviors that
will enable the organization to achieve its' aims. |
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Producing key performance
measures to track progress. |
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Relating efficiency
improvements to the culture of the organization |
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Identifying initiatives
that will improve performance. |
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Once these building blocks
in place, the BPR exercise can begin to raise new height for
your organization. |
| BPR
Tools |
When a BPR
project is undertaken across the organization, it can require
managing a massive amount of information about the processes,
data and systems. You must have an excellent tool to support BPR.
The use of a good BPR/documentation tool is necessary in any BPR
project. |
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attributes you should look for in BPR software is: |
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Proficient Graphical
interface for fast documentation |
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Proper use of
object-oriented approach to made frequent changes, so that
changes to data (eg: job titles) only need to be made in one
place, and the change automatically appears throughout all the
organization's procedures and documentation. |
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Drag and drop facility so
you can easily relate organizational and data objects to each
step in the process |
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Analysis, such as
swim-lanes to show visually how responsibilities in a process
are transferred between different roles, or where data items or
computer applications are used. |
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