Workers of Indian BPOs, unite?

Trade unions are not new for India. However, the IT and BPO sectors are so far devoid of unions and trade unions are keen to organize those working in these sectors. Should Indian BPOs have trade unions? Pratima Harigunani moderates the discussion.

Leading trade unions in the country are now mulling the direct membership route to entice BPO employees into their folds.

Managements have understandably given a deaf ear to the union rhetoric so far and hence the direct enlisting stratagem is on the cards now. The impregnable BPO fortress hasn't yet lost its lure for trade unions, notwithstanding the fact that many recent efforts by a formidable union to garner employee memberships ended in a damp squib.

So, why are they not letting the BPOs just be?